Thank you for shopping with Happisouls. We strive to provide high-quality products and excellent customer service, and we want you to be completely satisfied with your purchase. In the event that you are not satisfied with your order, we have outlined our return policy below:

1. Returns: We accept returns for items that are unused, unworn, and in their original packaging within 30 days of delivery. To initiate a return, please contact us at info@happisoul.net  with your order number and the reason for the return. We will provide you with a return authorization and instructions on how to return the item.

2. Refunds: Once we receive your returned item, we will inspect it to ensure that it meets our return policy criteria. If the item is approved for a refund, we will process the refund to your original method of payment within 5-10 business days. Please note that shipping charges are non-refundable.

3. Exchanges: We do not offer exchanges at this time. If you would like to exchange an item, you will need to initiate a return and place a new order for the item you would like to receive.

4. Damaged or Defective Items: If your item arrives damaged or defective, please contact us at info@happisouls.net within 7 days of delivery with photos of the damaged or defective item. We will provide you with a return authorization and instructions on how to return the item. We will either issue a full refund or send a replacement item at no additional cost to you.

5. Final Sale Items: Some items may be marked as final sale and cannot be returned or exchanged. These items will be clearly marked on the product page.

If you have any questions or concerns about our return policy, please contact us at contact@happisoul.net